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It is important that the laundry is well distributed throughout the washing machine. Therefore, check that the laundry is properly distributed.
Check that the washing is well distributed:
If the laundry is not distributed properly, there may be a weight difference in the drum which can cause strange noises. If you think this is the case, stop the machine and redistribute the laundry. It may also be that there is too much or too little laundry in the drum which causes other noises. If redistributing the laundry does not solve the problem then the cause is probably somewhere else.
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The correct number is the type- or model number and NOT the serial number. The model number is a row of numbers and/or letters. Sometimes the model number contains a hyphen (-) or a forward slash (/).
Can’t find your appliance? Send us a photo of the model number plate and a description of the product you are looking for, then we will send you a link to the correct product.
