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If the dishes remain wet, it may have to do with the glass rinse aid. Among other things, the glass rinse agent ensures that the dishes are dry. Not every tablet contains rinse aid. You can also add it separately to the water. Make sure there is enough rinse aid in the machine.
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The correct number is the type or model number and NOT the serial number. The model number is a series of numbers and/or letters. Sometimes the model number contains a hyphen (-) or a forward slash (/).
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